Branch Manager

New Orleans, LA

Full Time

Senior Manager/Supervisor

Job Summary

The Branch Manager is responsible for leading sales performance and overseeing day-to-day plant operations at the local branch. This role ensures production targets, safety standards, and quality objectives are consistently met while managing personnel, optimizing workflows, and maintaining compliance with company policies and applicable regulations. The Branch Manager provides strategic leadership, drives branch growth, and serves as the primary liaison between the branch and corporate leadership.

Job Duties and Responsibilities

Lead and execute sales strategies for the assigned major account base while identifying and developing new target accounts.
Develop and implement business plans to drive overall branch growth and provide regular updates to senior management on account performance and opportunities.
Establish and maintain strong relationships with key customer decision-makers, providing guidance on pricing, product applications, and service offerings to secure business agreements.
Develop, manage, and monitor the branch operating budget; measure results against plan and implement corrective actions as needed.
Review monthly financial, sales, and operational performance and communicate results to plant personnel to promote engagement and accountability.
Provide senior management with forecasting data, changes to annual projections, market opportunities, competitive gaps, and conversion strategies.
Create formal sales strategies for each targeted account and ensure consistent execution.
Collaborate with outside sales personnel to conduct routine sales calls and customer visits.
Meet with each major account at least annually and report all customer interactions, concerns, and competitive activity to Houston.
Set annual goals and objectives for subordinate leaders and participate in the development and execution of individual performance plans.
Oversee safety, health, and environmental programs for the manufacturing area; ensure monthly audits are conducted and corrective actions are implemented.
Direct all local manufacturing operations, including production, quality control, maintenance, and logistics.
Develop and administer formal performance management and review processes to improve employee performance and accountability.
Ensure timely sales follow-up related to customer returns or concerns and travel to customer sites as needed to investigate quality issues.
Develop strategies to position the company as a single-source supplier of fluid sealing products and administer programs supporting this objective.
Lead initiatives to achieve and maintain ISO-9001 certification, including quality policies, procedures, training, and documentation.
Maintain accurate customer, contact, usage, and competitive market information.
Implement communication methods that keep employees informed, engaged, and actively involved in operational ownership.
Approve the purchase of raw materials and MRO items to maintain minimal inventory levels while achieving optimal cost, service, and delivery.
Provide market intelligence to corporate leadership regarding competitive positioning, pricing trends, customer needs, and value-added services.
Ensure proper maintenance, utilization, and reliability of machinery and equipment.
Monitor production metrics to meet quality, cost, and delivery objectives.

Skills

Strong conflict resolution and problem-solving abilities.
Proficiency with Sales Information System (Salesforce).
Knowledge of customer order processes (Syteline).
Proficient in Microsoft Office applications.
Understanding of materials, product costing, and pricing strategies.
Effective selling and negotiation skills, including the ability to persuade and influence.
Ability to deliver effective presentations when required.
Strong verbal and written communication skills.
Ability to develop accurate and competitive price quotations.
Demonstrated leadership and management skills.

Education

Required: Bachelors’ degree in Marketing, Business Administration, Engineering or related field.

Work Experience

Required: Minimum of 7 years of sales experience
Required: Minimum of 3 years of leadership or management experience.
Preferred: At least 1 year of experience as a Branch Manager in a manufacturing environment.
Preferred: Experience in the fluid sealing industry.
Preferred: Experience with ISO requirements within gasket and fastener industry.
Preferred: Experience in the oil & gas or renewable energy industry.

Physical Requirements

Ability to access and navigate all departments within the facility.
Ability to travel domestically or internationally as business needs require.
Prolonged periods of sitting at a desk and working on a computer.
Ability to communicate clearly and effectively, including delivering presentations to small and large groups under pressure.

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Lamons- New Orleans is located on 525 Elmwood Park Blvd. New Orleans, LA. 70123. Will you be able to commute to this location Monday through Friday during work hours?*

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Branch Manager

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